Shipping policy
Shipping Policy – Zarim
Thank you for shopping with Zarim. We are committed to delivering your cosmetics, beauty, and hair color products quickly and safely.
Order Processing Time
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Orders are processed within 1–2 business days after confirmation.
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Orders placed on weekends or public holidays may experience slight delays.
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During sales or high-demand periods, processing times may be longer.
Shipping Coverage
We currently deliver across Pakistan.
Delivery Time
Estimated delivery times:
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Major Cities: 2–4 business days
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Remote Areas: 3–7 business days
Delivery times are estimates and may vary depending on courier operations and location.
Shipping Charges
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Shipping charges are calculated at checkout or according to active promotions.
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Free shipping offers (if applicable) are subject to campaign terms.
Cash on Delivery (COD)
We offer Cash on Delivery services in selected areas across Pakistan.
Please ensure:
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Correct shipping information is provided
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Someone is available to receive the parcel
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Contact number remains active for courier communication
Order Tracking
Once your order is dispatched, tracking information may be shared through SMS, WhatsApp, or email where available.
Delays & Courier Issues
While we work hard to deliver on time, Zarim is not responsible for delays caused by:
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Courier service disruptions
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Weather conditions
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Public holidays
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Incomplete address information
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Unexpected operational issues
Failed Deliveries
Orders may be canceled if:
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Customer is unreachable
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Incorrect address is provided
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Delivery attempts repeatedly fail
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Customer refuses delivery without reason
Repeated order refusals may result in future order restrictions.
Damaged Packages
If your package arrives damaged:
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Take pictures immediately
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Contact us within 24 hours
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Share order details and evidence for review