Terms of service

Terms of Service – Zarim

Welcome to Zarim. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Zarim is an online store specializing in cosmetics, beauty products, and hair color products. By using our website, you confirm that you are at least 18 years old or using the website under parental supervision.

2. Products & Accuracy

We strive to display product images, colors, descriptions, and details as accurately as possible. However:

  • Actual product colors may vary due to screen settings or lighting.

  • Hair color results may vary depending on hair type, previous treatments, and application methods.

  • We do not guarantee identical results for every customer.

3. Orders & Acceptance

  • All orders are subject to verification and acceptance.

  • Zarim reserves the right to refuse, cancel, or limit orders at our discretion.

  • Providing false information or fake orders may result in cancellation or account restrictions.

4. Pricing & Availability

  • Prices may change without prior notice.

  • Product availability is subject to stock levels.

  • In case of pricing errors, we reserve the right to cancel or modify affected orders.

5. Shipping & Delivery

  • Delivery times are estimates and may vary depending on location and courier services.

  • Delays caused by courier companies, weather conditions, or unforeseen events are outside our control.

6. Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy. Opened or used cosmetics and hair color products are generally not eligible for return due to hygiene reasons.

7. Product Usage Disclaimer

Customers are responsible for reading product instructions before use.

Zarim is not responsible for:

  • Allergic reactions or sensitivities

  • Misuse or improper application

  • Unexpected cosmetic results

  • Individual differences in product performance

We strongly recommend performing a patch test before using hair color or cosmetic products.

8. Intellectual Property

All website content including logos, images, product descriptions, graphics, and branding belongs to Zarim and may not be copied or reused without permission.

9. Limitation of Liability

Zarim shall not be liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.

10. Privacy

Customer information is handled according to our Privacy Policy and is used only for order processing, support, and communication.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on our website.